Thank you for choosing our practice!
We are committed to the success of your medical treatment and care. The following is a statement of our Clinic Financial Policy. The policy applies to all services provided by Kidney Specialists of Central Oklahoma, PC, regardless of the location.
We will bill your health insurance carrier for services rendered by our providers, but it is your responsibility to make sure that we have your most current insurance information. If you change or add an insurance policy, you must make our staff aware and present a new insurance card prior to your appointment. Any balances not paid by your insurance carrier are your responsibility, and payment is due upon receipt of your billing statement or your next office visit, whichever occurs first.
If your insurance plan requires a referral, it is your responsibility to obtain one from your primary care physician. A referral should be requested from your primary care physician’s office at least 48-72 hours prior to your appointment.
We have a contractual obligation (with your insurance company) to collect your copay. We will collect it at the time of service. Our office does not bill copays. Copays are the patient’s responsibility and are due at the time of service. We are considered specialty care by insurance carriers. If your insurance carrier has a specific copay amount for specialty care, you will be expected to pay this amount at the time of service. We cannot waive copays, deductibles, or coinsurance for non-covered services defined as patient responsibility under the terms of our contract with various health plans.
Kidney Specialists of Central Oklahoma requires a minimum payment for all self-pay patients prior to being seen in the practice. This is only a minimum payment and the patient will be required to pay the remaining balance in a timely fashion. Payment arrangements can be made thru the billing department if the remaining balance cannot be paid in full within 30 days of receiving the patient statement.
Self-pay patients, who are new to the practice, will be required to pay $100 at the initial appointment.
Established patient visits, including hospital follow-up visits, will be required to pay $50 prior to their visit.
Please let us know if you are having difficulty paying our account in a timely fashion. Kidney Specialists may be able to help by setting up a payment plan based on your financial needs. Our billing office is available Monday – Friday from 8:30am to 4:30pm to assist you in satisfying your financial obligation. Please contract our office at (405) 942-5442 and ask to speak to a billing specialist.
We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
In the event you do not satisfy your account balance on a timely basis (defined as making regular payments each month), we may elect to send your account to an outside collection agency.
A missed appointment is a scheduled appointment that you miss without notifying us in advance. A $20 fee will be billed for patients who do not show for a scheduled appointment. Our practice requests that you provide us with at least 24-hour notice to cancel your appointment to avoid this charge. Disclaimer: The missed appointment fee will not be charged if you missed your appointment because you were an inpatient in the hospital.
It is the policy of Kidney Specialists of Central Oklahoma to charge $20 to patients whose checks are returned by our bank for non-sufficient funds.
Our practice utilizes an automated patient reminder system to alert you of your upcoming appointments. The automated system defaults to sending text message reminders; however, if your phone is not compatible with receiving text messages, the system will automatically send a voicemail reminder to the phone number that we have on file. Please respond to these reminders as indicated in the message. An initial notification will be sent out 3 weeks prior to your scheduled appointment. This is meant to notify and allow you plenty of time to arrange your schedule accordingly or call the office to reschedule. You will receive a second notification 3 days prior to your scheduled appointment. We strongly recommend that you confirm this appointment as indicated in the reminder message. You will receive a final reminder message the day before your schedule appointment.
It is our policy to verify demographics information once every year. As such, you may be asked to complete a Patient Registration Form during the check-in process of your appointment. If you have had any recent demographic changes such as address, phone number, insurance provider, etc. you may update your information from our website here.
It is our policy to verify your insurance at every Procrit injection visit. You will need to bring your insurance card with you to every Procrit injection appointment. Your Procrit injection will be rescheduled to a later date if you are unable to provide us with your insurance card.